Connexo Care provides support services on a global scale. Our services are based on the Information Technology Infrastructure Library (ITIL) methodology and delivered by highly qualified and dedicated support engineers.
The Connexo service desk is your single point of contact and our support professionals are ready to support your business and will treat your service requests with the highest possible care.
All your requests will be tracked in our service portal. This portal allows us to prioritize your tickets and handle them with care, efficiency, and in line with your Service Level Agreement.
Once your ticket is created, we ensure a smooth follow-up and may contact you for further details while providing you with regular status updates.
Our service desk is available for customers with an active Service Level Agreement. Access the service portal here.